Terms & Conditions

Bioessence is a beauty and wellness company based in the Philippines that aims to spread the goodness of wellness and skincare.

These General Terms and Conditions and Use are applied to all visitors of the bioessence.com website as well as any business transactions through this online store.

The website navigation and purchase of any product in bioessence.com web site imply acceptance of all the following points.

Bioessence reserves the right to change these conditions without notice, and any changes will be published in bioessence.com.ph

Personal Data Protection

Bioessence ensures complete confidentiality of all data provided. Our store has a single view and facilitates the customer experience, which has fast access to all products, place orders and receives communications on purchases, promotions or any other relevant content for visitors.

The customer may, at any time, request the cancellation of the newsletter subscription by simply filling out the contact form with their details (name and email) stating "I do not wish to receive further communications from Bioessence.

Freight Exchange

Freight and relevant delivery charges may be varying according to the weight of the items. The freight is calculated automatically on the site.

Delivery time

Orders will be processed as soon as payment is confirmed.


In Bioessence you always know where the products ordered are.

All orders sent by Bioessence have a tracking code associated, sent by email as soon as your order is processed. An email or SMS shall be received containing information about the status of your order.

Exchange and Return Policy

In Bioessence, our main goal is your complete satisfaction. Purchasing decisions are easy, quick and fully transparent. However, if not satisfied, the deadline for requesting an exchange or refund is 14 days after receiving the order. You can do this:

No later than within 3 working days you will receive an email from us confirming all the information you need to returning the product (s).

It is very important that you:

For our part:

For products changes the cost of sending the substitute (s) is the customer's responsibility.

Rules for Returns

For the return or exchange to be accepted, it is essential to respect the following rules: